If you don't yet have a base station, follow these steps. If you are adding an additional handset to an existing setup, go to Assembling the Phone. I had registered the MAC, IP, etc., all via the Cloud Voice cPanel, but it refused to work. I literally wasted days on this, and eventually gave up and called BT support. i discovered this by using cd /var and cd log and then ls to show the directory contents and then one more cd /3cxsbc The base station is what is provisioned by 3CX and registers via SIP to 3CX. The handset registers or pairs to the base station via DECT. Then you associate a handset with a line which is one of the SIP accounts provisioned on the base station: If there are two calls on hold, press Resume soft key to resume the current call. Press the Swap soft key to swap between calls.

The Yealink W60B is the DECT IP base station for small and medium-sized businesses. Paring with up to a total of 8 Yealink W56H DECT handsets, W60B allows you enjoy superb mobility and efficient flexibility immediately as well as significantly eliminates additional wiring troubles and charges. A powerful chip ensuring a better and higher performance, this DECT IP base station not only supports up to 8 VoIP accounts and 8 concurrent calls, but also speeds up its startup and signal connection, slashes its upgrade downtime as well.Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch. Note: The handset should be used with an original power adapter only. The use of a third-party power adapter may cause the damage to the handset. The charging status of the handset is indicated in the top right-hand corner of the LCD screen. Those using ATAs/VoIP phones need to be made aware that credentials are vulnerable if equipment is stolen or accessed.

Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch. You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset: We do recognise however that the steps to disassociate a device from the service could be better set out in our customer communications, and we will look to explore this internally and make improvements where necessary.” NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant. ¶ Power over Ethernet (PoE) Both BT Cloud Voice and BT Cloud Phone portals include facilities to add or delete new devices (licences) and no doubt there is an assumption someone is actively managing them. The issue may arise though on SME with a small number of lines, sending out preconfigured kit and people simply using the pre-setup or express setup.The Yealink W60B is the DECT IP base station for small and medium-sized businesses. Paring with up to a total of 8 Yealink W56H DECT handsets, the W60B allows you enjoy mobility and flexibility. A powerful chip ensures a better and higher performance, allowing this DECT IP base station to support up to 8 VoIP accounts and 8 concurrent calls. Search for an entry by using the keypad to type letters, or press ▲ or ▼ to highlight the desired entry, and then press or to dial out using the default line. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.

Clip the Base Stand onto the Base Station to allow it to stand up, or use screws drilled 59mm apart to mount onto a wall. I think, therefore, that this "failure" does not matter, but I would be interested to know if this is a correct assumption as it also potentially points to a problem of some kind that could affect the W60 from being unable to register even though the phones in the office work fine. Management Cloud Platform – Yealink Cloud Management Service (YCMS) is revolutionising the way installers deploy their Yealink devices, while increasing the speed at which the devices are provisioned. YMCS is a cloud-based platform, hosted by Yealink and features similar functionality and aesthetics to the YDMP (on premise platform). At its core, the YCMS is designed to provide installers with one simple tool to deploy, manage and monitor multiple Yealink devices. In addition to simplifying and speeding up provisioning, the YMCS uses a powerful dashboard which shows a graphical overview of various factors impacting call quality. Streamline your provisioning with Yealink Cloud management services. Based on wireless DECT standard to offer premium and stable HD audio quality for efficient and clear communication.The Yealink W60B DECT IP base station supports efficient provisioning and effortless mass deployment with Yealink’s Redirection and Provisioning Service (RPS) and Boot mechanism to help you realize the Zero Touch Provisioning without any complex manual settings, which makes it simple to deploy, easy to maintain and upgrade, saving even more time and IT costs for businesses. Whats in the Box? Outgoing connections from our LAN firewall should just connect and reach the PBX in GCP no problem. The phone provisions successfully over 5001 once we forwarded that port to the SBC. So what am I missing? Surely the outgoing connections and ports like 5090 should just work. I am assuming single line voice over BB services from BT, Sky and VM are protected by some form of additional BB service/router parameter as well as the credentials being hidden from users in the GUI even if the risk is extremely small. Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...

So we then removed the port forward for 5060 as we want to use the SIP Server for a door entry device as well so basically we want our LAN phones to provision and work using the LAN provisioning/config method and I want the DECT W60B to use the SBC remote provisioning method. The phone provisions happily over 5001 as we allowed this port to forward to the SBC on our CISCO firewall in the office. We did see during the config process that the NAT entries could not be created for a group object, however do we have access to remote CCTV cameras etc fine, and with no specific NAT rules, however the CISCO router ACL (Access control List) has been setup for both our office cameras which work and also the SBC ports 5001 and 5090 allowed in and forwarded to the SBC, in the same way and is presumably why the phone provisions successfully. Is anything missing in our setup here? Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc. Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)

You'll have to wait couple of seconds for the configuration to be updated. NOTE: Do not power off your phone. It seems by having the SBC we have simply just shifted the network admin from GCP to the Office Cisco router, which is more complex and more problematic and expensive to troubleshoot.